The winter months bring colder temperatures and the potential for incredible amounts of snow. Sometimes the winter conditions in our state create a scenario where roads are treacherous until they can be cleared and hazardous travel conditions dissipate. While every business strives to stay open and be available to provide services to a loyal customer base, circumstances inevitably arise where a certified food manager has to make the call to close up shop for the day.
Certified Food Managers and Snow Closures
If serious weather occurs, having a plan helps keep your staff and customers informed. If there is an active warning or alert, the certified food manager should monitor it closely. Employees on shift during a predicted storm should be notified ahead of time, and if you plan on opening but wish to adjust for lower business volume due to weather, cutting a staff member or two’s shift may help save on labor cost if guests stay home.
You need to communicate with potential guests if you plan on closing for the day or shutting down a few hours earlier than normal. In the past this used to be a major challenge, but we live in the age of the internet. Many consumers turn to social media outlets like Twitter and Facebook during winter storms to verify if a restaurant is open, so keeping your guests updated via these outlets will pass the message along to a majority of your potential customers.
Once you reopen, check to see if entryways are safe for guests to enter and leave. Clearing icy surfaces such as sidewalks and stairs can prevent slips and falls and create an inviting appeal to your restaurant. Oftentimes employee entrances can be overlooked in bad weather scenarios, so make sure that your staff has a clear and safe way to access your facility.
Finally, enjoy the weather. Food management is a stressful and time-consuming profession. Build a snowman or drink your favorite warm beverage and relax in front of the fire.
We want to know your extreme weather strategies. Do you feel obliged to open your doors no matter what conditions may be, do you play it safe or is your winter weather plan somewhere in the middle? Leave your thoughts for us in the comment section below.