With the costs of goods and labor rising, restaurant owners and managers feel pressure to keep profit margins from evaporating. Many search for a way to cut expenses, whether it’s reducing staff, rewriting menus to reduce food costs or finding suppliers that provide goods at more affordable prices. While it’s tempting to reduce costs by only requiring key staff members to receive food safety training, there are incredible financial risks involved in skimping on employee training.
The Financial Downfall of Neglecting Food Safety Training
When exploring the financial repercussions of lax food safety training standards, one only has to look at the high-profile case of Chipotle Restaurants.
In 2015, the Chipotle chain made the news on a few occasions for sickening its guests with the Norovirus, E.coli and Salmonella on several different occasions. In fact, the CDC reported six outbreaks in a short period of time. The news could be even worse for the company, as attorneys representing Chipotle’s stockholders have discovered several other unreported outbreaks dating back to 2014. These very public events have caused Chipotle stock to plummet, being worth only about a third of what it was before these incidents became public.
Looking at the number of incidents and the variety of pathogens involved, it’s fairly obvious that although these outbreaks have stemmed from the same company, they are too different to be closely connected. It’s our opinion that there must have been significant gaps in food safety training at a corporate level. Investing in proper training may have prevented these outbreaks and saved the company a significant amount of money in lost revenue.
Not every Chipotle restaurant was affected by the outbreak, and the company has survived to remain operational today. However, if a smaller business had suffered from this type of negative publicity, they may not have the means to recover from a significant drop in revenue. Making sure resources are allocated to provide food handling training will not only keep your food safe, it may prevent a financial disaster and keep your doors open.
At Safe Food Training, we offer many different types of safe food training and will gladly tailor a course to effectively teach your staff the proper way to handle the food you prepare.